Returns

U.K. RETURNS POLICY

Returns are super simple and with Swap Returns

Click here to process a return with our special returns rates of £7.00 per parcel.

When we have received your returned items we can arrange processing. We will email you to confirm the approval of your refund. We will issue a refund by the same payment method made as your order, normally a refund takes 2-4 working days.

 

INTERNATIONAL RETURNS

Please follow the link below to the returns portal for international returns.

https://web.global-e.com/returns/portal/oQHC

 

Should you choose our returns service the amount will be deducted from your refund once inspected and approved

We are happy to offer an exchange or refund on any unsuitable items within 14 days of receipt, provided they are unworn and in resale-able condition, with all original labels and swing tickets attached. Please include the original dispatch note supplied with your delivery.

Refunds exclude all shipping costs. Exchanges are offered for the same style in a different size or colour, if you wish to exchange for a different style we ask that you send us an email first.

Returns that are damaged or soiled, washed, altered or worn (other than to try them on) may not be accepted and may be sent back to the customer and/or a refund refused. 

Alternatively you can send back your order to the address below with the courier of your choice or bring the item in-store.

ADDRESS FOR RETURNS

RETURNS
Union 22
23 Victoria Street
Union House
Liverpool
L1 6BD